Shipping Policy

Noir Time Group provides secure, insured shipping for all luxury timepieces. Every order undergoes rigorous pre-shipment verification by our Diamond District experts to ensure perfect condition and authenticity.

Shipping Timelines

  • In-Stock Items: Ready to ship same business day (Monday-Friday, excluding holidays).
  • Price On Request/Special Orders: 2-5 business days from order confirmation as items are sourced from trusted suppliers.

Pre-Shipment Process

Every watch is meticulously prepared:

  • Pulled from secure inventory and verified against website listing.
  • Original box, papers, and accessories matched to description.
  • Expert watchmakers perform final testing—cosmetic condition, timing accuracy, water resistance (when applicable) using state-of-the-art equipment.

Shipment Process

  • Shipped via UPS or FedEx with full insurance coverage.
  • Signature required upon delivery for security.
  • Shipments go to your billing address unless otherwise specified.
  • Tracking information provided once package leaves our facility.

Insurance & Liability

All shipments include comprehensive insurance coverage. Secure packaging with tamper-evident seals protects your timepiece during transit. Noir Time Group assumes responsibility until delivery confirmation.

Sales Tax & Fees

  • New York State sales tax collected on shipping/handling for NY addresses per state regulations.
  • International orders: Customer responsible for import duties, VAT, and customs fees.
  • No hidden fees—shipping costs displayed at checkout.

Order Tracking & Support

  • Real-time tracking provided via UPS/FedEx once shipped.
  • Shipping updates sent to your registered email.
  • Contact our team for expedited shipping or special delivery requirements.

International Shipping

We ship worldwide with customs documentation. Buyer assumes responsibility for all import duties, taxes, and clearance fees. Contact us for international shipping quotes and restrictions.

Contact Information

For shipping questions or assistance:

Noir Time Group
15 W 47th St # 306, New York, NY 10036, United States
Phone: 929-602-3676
Email: noirtimegroupnyc@gmail.com